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  • Vlocity CPQ

    An end-to-end implementation of automated processes for complex orders providing customers with their services quick...
  • Get Next

    Utilising the native Salesforce Omnichannel Presence, we extended the application to deliver the right case to the r...
  • Community Wizard

    We designed and built a native Salesforce application to provide online customers with guided journeys to help them ...
  • Auto-Tasking for Provisioning

    Replacing manual processes with guided agent journeys to ensure a smooth provisioning process keeping customers upda...
  • Closed Case Surveys

    Sometimes the simplest ideas are the most effective! Our implementation of an automated survey triggered when a case...
  • Customer Portal

    A new fully-branded customer support portal for customers to self serve and raise cases, and well as view and pay bi...
  • Online Knowledgebase

    Using the standard Salesforce knowledgebase capabilities to bring guided support online through Salesforce portals a...
  • Online Bills & Payments

    Using Salesforce data and Billing API's to bring customer billing online and take secure payments....
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