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Vlocity CPQ
An end-to-end implementation of automated processes for complex orders providing customers with their services quick... -
Get Next
Utilising the native Salesforce Omnichannel Presence, we extended the application to deliver the right case to the r... -
Community Wizard
We designed and built a native Salesforce application to provide online customers with guided journeys to help them ... -
Auto-Tasking for Provisioning
Replacing manual processes with guided agent journeys to ensure a smooth provisioning process keeping customers upda... -
Closed Case Surveys
Sometimes the simplest ideas are the most effective! Our implementation of an automated survey triggered when a case... -
Customer Portal
A new fully-branded customer support portal for customers to self serve and raise cases, and well as view and pay bi... -
Online Knowledgebase
Using the standard Salesforce knowledgebase capabilities to bring guided support online through Salesforce portals a... -
Online Bills & Payments
Using Salesforce data and Billing API's to bring customer billing online and take secure payments....
